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Terms of Use

Last Updated: 2026-02-23｜Vetted by WeLead Attorneys-at-Law

This policy is provided by HES Technology, LLC ("Company", "we", "us", or "our"), a company organized and existing under the laws of the State of Delaware, with its principal office located at 1111B S Governors Ave STE 29280 Dover, DE, 19904 US.

Welcome to Loomic (the "Service"). The Service is provided by HES Technology, LLC. Please read these Terms of Use (the "Terms") carefully before accessing or using our Service, which encompasses the Loomic Studio, Web platform, Browser Extensions, and Social Media bots.

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not access or use the Service.

1. Description of Services

The Service provides AI-powered automatic manga translation solutions, including, but not limited to, the following four components:

  • Studio (for Creators/Publishers): Designed for registered users to upload, edit, manage, and download translated manga files. This component supports commercial or professional use, subject to compliance with applicable copyright regulations.
  • Web (Web Version): Allows general users to upload images for translation. This is intended solely for personal study or entertainment purposes. Public sharing features are not supported.
  • Extension (Browser Extension): A tool that enables users to view real-time translated overlays directly within their browser while visiting third-party websites.
  • Social Media Plugin (Social Bots): Enables users to interact with our automated bots by tagging designated accounts, which will automatically generate and reply with the translated image content.

2. Account Registration and Security

  • Eligibility: You must be at least 13 years of age (or the age of majority in your jurisdiction) to access or use the Service.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. You are fully responsible for all activities that occur under your account.
  • Authenticity: You agree to provide true, accurate, and complete registration information.

3. Intellectual Property and Copyright Notice

1. Platform Rights

The interface, source code, AI models, algorithms, trademarks, and all related intellectual property rights associated with the Service remain the exclusive property of the Company.

2. User Content and Copyright Responsibility

You retain all ownership rights to the original content you upload to the Service.

However, depending on which component of the Service you use, you agree to adhere to the following regulations:

  • Studio Users: You warrant that you hold full copyright ownership of the uploaded content or have obtained legal authorization for translation and reproduction. All rights to the translated output generated using the Service belong to you.
  • Web and Extension Users: You agree to use the Service solely for personal study, research, or appreciation. You may not use the Service to reproduce, distribute, or engage in commercial use of unauthorized copyrighted content.
  • Social Media Plugin Users: When you use the bot to translate and publicly reply with an image, you are effectively transmitting that content publicly on the internet. You must confirm that you have the right to publish the translated version of the image. You assume full responsibility for any copyright infringement complaints or legal disputes resulting from your tagging actions. The Platform provides solely the technical tools and assumes no responsibility for content review.

3. License Grant

By uploading images or using URLs for translation, you grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your content solely to the extent necessary to provide the Service (e.g., temporary caching, image recognition, text replacement). Unless otherwise specified (e.g., in Studio Enterprise plans), we will not use your private content to train our public AI models, nor will we publicly publish it.

4. Prohibited Conduct

You agree not to engage in any of the following activities while using the Service:

  • Uploading or translating any illegal content, including but not limited to Child Sexual Abuse Material (CSAM), excessive violence, hate speech, or content that infringes upon the privacy of others.
  • Reverse engineering, decompiling, disassembling, or attempting to derive the source code or AI model weights of the Service.
  • Using automated scripts, bots, or scrapers to excessively access the free Web version or Extension interfaces in a manner that places an undue burden on our servers.
  • Using the Social Media Plugin to engage in malicious spamming, harassment, or the distribution of copyright-infringing manga content.
  • Removing, obscuring, or altering any watermarks that may be included in the results generated by the Service.

5. AI Translation Disclaimer

  • Accuracy: The Service utilizes artificial intelligence technology for automated translation and typesetting. We do not warrant the accuracy, semantic fluency, or typesetting perfection of the translation results. The results may contain errors, omissions, or misleading content.
  • No Human Intervention: The translation process is performed solely by automated systems. The Company does not conduct manual reviews of the translated content and assumes no responsibility for any opinions or viewpoints expressed in the translation results.

6. Special Terms for Twitter (X) Plugin

In light of the variability of Twitter (X) platform policies:

  • Dependency on Third-Party API: You acknowledge and agree that the Twitter Bot function of the Service relies on the availability of the Twitter (X) API. In the event that Twitter (X) modifies its rules or restricts API usage, this function may be suspended or terminated at any time without prior notice.
  • No Liability for Account Suspension: The Company assumes no liability in the event that your Twitter (X) account is restricted, suspended, or banned by Twitter (e.g., due to being flagged as spam) as a result of your use of this bot.

7. Payment and Subscriptions

  1. Fees: Certain features of the Service may require payment. The applicable fees are subject to the pricing schedule published on our website at the time of subscription.
  2. Refunds: Except as required by applicable law, all subscription fees paid are non-refundable.
  3. Price Changes: We reserve the right to adjust our pricing strategy at any time. We will provide notice to users prior to any price changes taking effect.

8. Service Changes and Termination

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without prior notice. We further reserve the right to immediately suspend or terminate your account if we determine that you have violated these Terms (particularly in cases involving copyright infringement or misuse of APIs).

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, and employees from and against any and all claims, lawsuits, damages, or losses (including reasonable attorneys' fees) arising out of or in connection with your violation of these Terms, your infringement of any third-party rights (including copyright), or your improper use of the Service.

10. Limitation of Liability

10.1 EXCLUSION OF INDIRECT DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY (INCLUDING ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS) SHALL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES), REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 CAP ON LIABILITY

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICE EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE, OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER.

11. Service Availability and SLA

11.1 Service Availability

We will use commercially reasonable efforts to ensure the Service is available on a 24/7 basis. However, you acknowledge and agree that the Service may experience occasional interruptions due to technical malfunctions, maintenance operations, network congestion, or force majeure events.

11.2 Disclaimer Regarding Third-Party Reliance

Certain features of the Service rely heavily on the API stability and policies of third-party platforms (e.g., X/Twitter, Google Chrome Store). If a third-party platform changes its API rules, restricts access, experiences downtime, or blocks the Service's IP address or accounts, resulting in the inability of the Service to function normally, such events shall not be deemed a breach of service commitments by the Company, and the Company assumes no liability for refunds or compensation in such instances.

11.3 Maintenance Notice

For service suspensions caused by foreseeable system maintenance, we will use reasonable efforts to notify you in advance via website announcements or email.

11.4 Enterprise SLA

If you are a subscriber to the "Studio Enterprise" plan, the agreement regarding Service Level Agreements (SLA) shall be governed by the separate Master Services Agreement signed by both parties. In the event of a conflict between that agreement and these Terms, the provisions of the Master Services Agreement shall prevail.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by the laws of the State of Delaware, United States, without respect to its conflict of laws principles.

12.2 Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration rather than in court. The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules.

12.3 Class Action Waiver

YOU AND HES Technology, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12.4 Venue

If for any reason a claim proceeds in court rather than in arbitration, you and HES Technology, LLC agree to the exclusive jurisdiction of the state and federal courts located in Delaware.

13. Contact Us

If you have any questions regarding these Terms of Use, please contact us at:

  • Company Name: HES Technology, LLC
  • Address: 1111B S Governors Ave STE 29280 Dover, DE, 19904 US
  • Email: support@loomic.io